Terms and Conditions
Terms and Conditions
TahdbNa™ is owned and operated by Suining Mingzhu Rongguang Trading Co., Ltd. These Terms and Conditions govern purchases made through tahdbna.com.
Orders
By submitting an order, you confirm that checkout information is accurate and that you are authorized to use the selected payment method.
Orders may be reviewed before fulfillment and may be declined or canceled where reasonably necessary because of suspected fraud, payment failure, incorrect pricing, unavailable inventory, technical error, legal restrictions or another legitimate operational reason.
Product Information
We aim to describe products accurately. Minor appearance differences may occur because of screen settings, lighting, manufacturing variation or other reasonable factors.
Prices & Charges
Product prices, available shipping charges, discounts, taxes where applicable and the final order total are displayed before the order is submitted.
Payment
Available payment methods are shown at checkout. Orders are subject to successful authorization and applicable fraud or security checks.
Order Processing
Orders are normally processed within 2–4 business days after payment confirmation.
During holidays, promotions or unusually high order volume, processing may require up to 5 business days.
Shipping
Standard shipping to supported United States destinations generally has an estimated transit time of 10–15 business days after dispatch.
Shipping charges are calculated and displayed at checkout.
Orders may be fulfilled from our facilities or designated fulfillment partners according to inventory availability, product location and destination.
Returns & Refunds
Eligible products may generally be returned within 30 calendar days after confirmed delivery, subject to our Return & Refund Policy.
Eligible refunds are returned to the original payment method and are generally processed within 5–10 business days after the returned item has been received and inspected.
Cancellation
Customers may request cancellation promptly before fulfillment begins.
We will make a reasonable effort to honor eligible requests, but cancellation cannot be guaranteed after fulfillment or shipment has started.
No cancellation fee is charged when an order is successfully canceled before fulfillment.
Damaged, Defective or Incorrect Items
If an item arrives damaged, defective, incorrect, incomplete or materially different from its description, contact us with order information and supporting photos or videos where appropriate.
We will review the circumstances and provide a reasonable replacement, refund or return solution.
Promotions
Promotions may be subject to eligibility requirements, expiration dates, product restrictions or other conditions presented with the applicable offer.
Errors & Availability
Genuine pricing, description, inventory or technical errors may be corrected when identified.
If an error materially affects an order already submitted, an appropriate explanation and available resolution will be provided.
Consumer Rights
Nothing in these Terms is intended to exclude or limit mandatory consumer rights that cannot lawfully be excluded or limited under applicable law.
13 / Contact & Business Information
Purchase questions may be sent to service@tahdbna.com.