TahdbNa™ is owned and operated by Suining Mingzhu Rongguang Trading Co., Ltd.

Business Address: Room 13, 16th Floor, Building 2, Suining Wanda Plaza, No. 298 Xianglin South Road, Hedong New Area, Suining, Sichuan, China.

Orders are normally processed within 2–4 business days after payment confirmation. During holidays, promotional periods or unusually high order volume, processing may require up to 5 business days.

Estimated standard carrier transit to supported United States destinations is generally 10–15 business days after dispatch. Processing time and transit time are separate.

Available shipping methods and applicable shipping charges are calculated and displayed during checkout before payment is completed.

Depending on inventory availability, product location and destination, an order may be fulfilled from our facilities or designated fulfillment partners. The physical shipping origin may therefore differ from our business registration address.

Once an order has been dispatched, available tracking information will normally be provided by email or through the applicable order-tracking method.

If tracking has not updated for an extended period, a shipment appears lost, or a package marked delivered cannot be located after reasonable checks, contact service@tahdbna.com with your order number.

Eligible products may be returned within 30 calendar days after confirmed delivery.

Contact service@tahdbna.com with your order number, the item you wish to return, the reason for the return and photos or videos where relevant. Do not automatically send merchandise to our business registration address; the appropriate return warehouse address is provided after approval.

Customers are generally responsible for return shipping costs for preference-based returns. If an item is damaged, defective, incorrect, incomplete or materially misdescribed because of a product or fulfillment issue, we will provide an appropriate solution without requiring the customer to bear additional costs resulting from that error.

After an approved returned item has been received and inspected, an eligible refund is issued to the original payment method. Refund processing generally takes 5–10 business days. The bank or payment provider may require additional posting time.

Contact us promptly if you wish to cancel an order. We will make a reasonable effort to process requests received before fulfillment begins. Cancellation cannot be guaranteed after fulfillment starts. No cancellation fee is charged when an order is successfully canceled before fulfillment.

Contact us with your order number and supporting photographs or videos where appropriate. After review, we will provide a reasonable replacement, refund or return solution according to the circumstances.

Customer Support: service@tahdbna.com