Return Window

Eligible products may be returned within 30 calendar days after confirmed delivery.

Return Eligibility

A standard return should generally meet the following conditions:

• The item is unused and in its original condition.
• Original parts and accessories are included.
• Original packaging is included where reasonably possible.
• Valid proof of purchase or relevant order information is available.

How to Request a Return

Contact service@tahdbna.com before returning an item.

Please provide:

• Your order number.
• The item you wish to return.
• The reason for the return.
• Photos or videos where relevant.

Return Address

After a return request has been reviewed and approved, customer support will provide the appropriate return warehouse address and return instructions.

Return Shipping Responsibility

Preference-based returns: If an eligible return is requested because of a change of mind, preference or another reason not caused by a product or fulfillment issue, the customer is generally responsible for return shipping costs.

Product or fulfillment issues: If an item is damaged, defective, incorrect, incomplete or materially misdescribed because of the product or our fulfillment process, we will provide an appropriate replacement, refund or return solution without requiring the customer to bear additional costs resulting from that error.

Return Inspection

Returned items may be inspected after receipt to confirm that applicable return requirements have been satisfied.

Refund Timing

Once an approved returned item has been received and inspected, an eligible refund is issued to the original payment method.

Refund processing generally takes 5–10 business days. A bank or payment provider may require additional time before the refund appears in the account.

Damaged, Defective, Incorrect or Incomplete Orders

If an order arrives damaged, defective, incorrect, incomplete or materially different from the product description, contact us as soon as reasonably possible.

Include the order number and supporting photos or videos where appropriate. After review, we will provide a reasonable replacement, refund or return arrangement according to the circumstances.

Order Cancellation

To request cancellation, contact service@tahdbna.com promptly.

We will make a reasonable effort to process requests received before fulfillment begins. Cancellation cannot be guaranteed once fulfillment or shipment has started.

No cancellation fee is charged for an order successfully canceled before fulfillment.